Player Wellbeing

Sajili Responsible Gaming – Play Smart, Stay Safe

Gaming on Sajili should always feel enjoyable — not stressful, not something you chase, and never at the cost of things that matter more. This page gives you the tools, information, and honest guidance to keep it that way.

sajili
Responsible gaming is part of every Sajili player's experience — not just a legal footnote.
Deposit Limits
Session Reminders
Self-Exclusion
Reality Checks

Gaming as Entertainment, Not as a Solution

Responsible gaming means treating every bet, every spin, and every hand of Pusoy as a form of entertainment — the same way you'd think about a night at the cinema or a meal out with friends. There's a budget, there's a time limit, and at the end of it, the experience should have been worth it regardless of the result.

Sajili is a platform for eligible Filipino adults aged 21 and above. The games are designed for enjoyment, and the sports betting markets — from basketball to volleyball — are there to make watching your favourite matches a little more interesting. None of that should come at the cost of your personal finances, your work, your health, or your family.

Responsible gaming starts with being honest with yourself. That means knowing how much you can actually afford to spend, understanding that losses are always a possibility, and recognising when playing has stopped being fun and started feeling like something you need to do. Sajili wants every player to be clear on that line before they ever reach it.

The practical side of responsible gaming on Sajili is straightforward: set your limits before you start, use the account tools available to you, and check in with yourself regularly. The sections below give you everything you need to do that properly.

Key principle: Never use money for gaming that is meant for rent, food, utilities, school fees, or any other household expense. Your gaming budget should come only from disposable income — money you can genuinely afford to lose without it affecting your day-to-day life.

sajili
Setting a clear gaming budget — separate from everyday expenses — is the first step to responsible play on Sajili.

Tools Sajili Provides to Keep You in Control

These features are available to every registered Sajili player. You do not need to be in trouble to use them — setting limits from day one is simply the smarter way to play.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your Sajili account in Philippine pesos. Once you reach the limit, no further deposits are accepted until the period resets. To lower a limit, the change takes effect immediately. To raise it, there is a mandatory review period.

Session Time Reminders

Choose how long you want your session to last and Sajili will send you an on-screen notification when that time is up. It is easy to lose track of time when you are watching a basketball match and following live betting odds at the same time. The reminder helps you stay aware.

Cooling-Off Periods

Request a temporary break of 24 hours, 3 days, 1 week, or up to 6 weeks. During a cooling-off period your account remains accessible for viewing transaction history, but you cannot place bets or make deposits. This option is useful if you feel you have been playing more than planned.

Self-Exclusion

If you feel that gaming has become a problem, you can request a longer self-exclusion of 6 months, 1 year, or indefinitely. Sajili will close your account for the full duration of the exclusion. This is the most effective option if you believe you need a genuine break. Contact support at support@sajili.app to apply.

Reality Checks

Enable periodic summaries that appear on-screen while you are playing. Each summary shows how long you have been logged in during the current session, your net result in PHP, and the option to continue or log out. Reality checks give you an honest picture of your session without having to calculate it yourself.

Support and Guidance

If you are unsure which tool is right for you, or if you want to talk through your options, Sajili's support team is available. Reach us at support@sajili.app. Your query will be handled with care and treated as confidential. Taking the first step to ask is always the right move.

To access any of these tools, log in to your Sajili account and go to Account Settings. All responsible gaming controls are available from within your account at any time. If you are having difficulty locating a feature, contact support and we will guide you through it.

When Gaming Stops Being Entertainment

Most people who play on Sajili — whether they are checking basketball betting odds, joining a Bingo round, or playing a hand of Pusoy — do so without any problems. But it is worth knowing what problem gambling looks like, because the earlier you recognise it, the easier it is to address.

Problem gambling does not usually appear all at once. It tends to creep in gradually, starting with small changes in habit and attitude. The signs on the right are things that Sajili encourages every player to be aware of — in their own behaviour and in people they care about.

If any of these sound familiar, it does not mean you are permanently in trouble. It means it is time to use the tools available, take a break, and talk to someone you trust. That might be a family member, a friend, or Sajili's support team. The important thing is not to ignore it.

1

Playing with money you need

Using funds meant for food, rent, bills, or family needs — instead of genuine disposable income — to fund gaming activity on Sajili.

2

Chasing losses

Continuing to place bets with the aim of winning back money you have already lost in a previous session, rather than stopping at the planned limit.

3

Hiding your activity

Keeping your gaming activity secret from your partner, family, or close friends because you expect they would disapprove of how much time or money is involved.

4

Borrowing to play

Taking a loan, borrowing from friends or family, or using a cash advance specifically to fund gaming or to cover losses from gaming activity.

5

Playing longer than planned

Consistently spending more time on Sajili than you originally intended, or finding it genuinely difficult to log out and stop when you planned to.

6

Gaming affecting daily life

Noticing that gaming is affecting your performance at work or school, your relationships, your sleep, or your mental state in a negative way.

7

Relying on a win to feel okay

Feeling that a win would solve a financial or emotional problem — and that this belief is part of the reason you keep playing.

8

Feeling guilt or anxiety

Regularly feeling guilty, anxious, or irritable about your gaming habits, but continuing anyway rather than addressing the feeling or reducing activity.

How to Set a Sensible Gaming Budget in PHP

Before you deposit a single peso on Sajili, take a few minutes to go through this simple budgeting exercise. It takes less than five minutes and it makes every session more enjoyable because you already know exactly where the limit is.

List Your Monthly Income

Write down everything that comes in each month in Philippine pesos — salary, freelance income, allowances, and any other regular sources.

  • Be realistic — use your actual take-home amount
  • Do not include money you are expecting but have not yet received
  • If income is irregular, use a conservative average

Subtract All Essential Expenses

Deduct every non-negotiable monthly cost before you consider gaming. These are not optional.

  • Rent or mortgage, utilities, groceries
  • Transport, load/data, medical needs
  • School fees, loans, savings contribution

Divide What Remains

Whatever is left after essentials is your discretionary income. Gaming is just one of many things this might cover.

  • Dining out, leisure, personal care
  • Gifts, travel, social activities
  • Gaming budget comes from what is left after the above

Set a Hard Limit and Stick to It

Decide your gaming budget in PHP and enter it as your Sajili deposit limit. That amount is your maximum — win or lose, it does not change mid-month.

  • Never increase the limit after a losing session
  • Treat the limit as final — it is not a starting point
  • Review your budget each month, not during play
sajili
A clear PHP budget means every Sajili session starts with confidence — you already know exactly what you can afford.

A Quick Self-Assessment

Answer these five questions honestly. There are no right or wrong responses — this is for your own awareness, not for Sajili's records. The purpose is simply to give you a clear picture of where your gaming habits currently sit.

This is not a clinical screening tool. If the results indicate that your gaming might be causing problems, that is a signal to take a break, use the account tools described above, and speak with someone you trust.

Your result

1. In the last month, have you spent more on Sajili than you originally planned?

2. Have you ever felt the urge to go back and win back money you lost?

3. Has gaming ever affected your sleep, work, studies, or relationships?

4. Do you keep your gaming activity secret from family or close friends?

5. Have you used money set aside for bills, food, or savings to fund gaming?

How to Set Limits or Self-Exclude on Sajili

Setting up responsible gaming tools on your Sajili account takes just a few minutes. Follow the steps below to get your controls in place before your next session.

  • 1

    Log in to your Sajili account

    Use your registered email and password. If you have two-factor authentication enabled, complete that step as well.

  • 2

    Go to Account Settings

    Look for the Account or Profile section in the main navigation. Responsible gaming controls are found under a dedicated tab in that section.

  • 3

    Choose your preferred control

    Select from deposit limits, session reminders, cooling-off period, or self-exclusion. Each option shows current settings and allows you to update them.

  • 4

    Confirm the change

    Sajili will ask you to confirm any new limit before it takes effect. Limits that reduce your access take effect immediately. Increases require a review period.

  • 5

    Contact support if you need help

    If you cannot find the responsible gaming tools in your account or if you want to request self-exclusion urgently, email support@sajili.app directly. Your request will be prioritised.

Responsible Gaming FAQ

No. Self-exclusion periods on Sajili cannot be reversed early. This is intentional — the purpose of a self-exclusion is to provide a genuine break, and allowing instant reversal would undermine that. If you selected an indefinite exclusion, you can request a review after a minimum period has passed by contacting support.

Any verified balance in your Sajili account at the time of self-exclusion will be returned to you via your registered payment method after any applicable pending bet settlements are completed. You will not lose a balance you are legitimately entitled to.

Yes. Any reduction to a deposit limit on your Sajili account takes effect immediately once confirmed. This is by design — reducing your limit should never require you to wait. If you want to increase a limit, a review period applies before the change becomes active.

No. Sajili will take reasonable steps to prevent the registration of a new account by a player who is currently under self-exclusion. If you are self-excluded and discover that a new account has been opened in your name, contact support immediately so the account can be closed.

Start by contacting Sajili support at support@sajili.app — we can activate account controls for you and connect you with guidance. Speaking to a trusted family member or friend is also a practical first step. You do not have to face this alone, and taking any step — no matter how small — is the right thing to do.

Advice for Family Members and Friends

In the Philippines, family is central to daily life — and that makes it both harder and more important to have honest conversations about gaming. If someone close to you seems to be struggling, you are in a better position than most to notice.

Signs to watch for include unexplained debt or borrowing, secrecy about mobile phone activity, increasing irritability especially around money, missing family commitments to spend time gaming, and a pattern of promising to stop but continuing.

If you are concerned about a family member or friend who uses Sajili, you can contact Sajili's support team at support@sajili.app with your concern. We will handle any communication discreetly. You do not need to be the account holder to reach out.

The most effective thing you can do is approach the person with care rather than judgment. A conversation that starts from a place of concern — "I've noticed things seem difficult lately, can we talk?" — is far more likely to open a door than one that leads with accusations. Your support matters more than any account control Sajili can put in place.

For parents: Sajili requires players to be at least 21 years old. If you believe a minor has accessed or is attempting to access Sajili, contact support at support@sajili.app immediately. We will investigate and take action promptly. Please also ensure that personal devices and payment accounts with gaming access are not accessible to children in your household.

Quick reminders for responsible play

  • Only play with money you can genuinely afford to lose
  • Always take your session reminder seriously
  • Never chase a loss — walk away instead
  • Keep gaming separate from your financial plans
  • Talk to someone if gaming stops being fun
  • Use deposit limits before you feel you need them
  • Remember: Sajili is for adults aged 21 and over
Play with confidence

Join Sajili and Set Your Limits from Day One

Responsible gaming tools are available on every Sajili account from the moment you register. Set your deposit limit before your first bet, use session reminders to stay aware, and know that the controls are there whenever you need them.