Sajili FAQ – Answers for Filipino Bettors

About the Sajili FAQ

This Sajili FAQ page exists because real Filipino players asked real questions — and we wanted one place where you could get clear, honest answers without hunting through multiple pages. Whether you just created your first Sajili account, you're a regular who hit a snag, or you're still deciding whether Sajili is the right platform for you, this is the right place to start.

We've organized the most common questions into categories: Account, Deposits, Withdrawals, Betting, Games, Promotions, and Security. Use the category pills at the top to filter, or type a keyword into the search bar to find exactly what you need. The Sajili FAQ is updated regularly as new features are added and as our player community raises new questions.

Sajili Registration and Account Questions

The most frequent questions we receive are about the Sajili registration process and account setup. Creating a Sajili account is free and takes about two minutes. You'll need a valid email address, a Philippine mobile number (+63), and a secure password. After submitting the form, verify your mobile via OTP and you're set.

KYC (Know Your Customer) verification is a separate step. It's not required to place bets, but it is required before you can make your first withdrawal. Accepted documents include the Philippine National ID (PhilSys), UMID, Driver's License, and Passport. Uploads are reviewed within 1–24 hours on business days.

Deposits and Withdrawals in Philippine Peso

All transactions on Sajili are processed in Philippine Peso (₱). Deposits are accepted through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard. The minimum deposit is ₱100 for most payment methods.

Withdrawals require completed KYC verification and a minimum amount of ₱200. GCash and Maya payouts are usually processed within a few hours. Bank transfers take longer — typically 1–3 business days — but all transactions are tracked and you'll receive a notification when your withdrawal is processed.

If you have a specific issue with a transaction, always keep your reference number handy when contacting support. This helps our team locate your transaction faster and resolve your concern more efficiently.

Betting, Games, and Promotions

Sajili offers sports betting on basketball, volleyball, football, boxing, and more — with live in-play markets updated in real time. Odds are displayed in decimal format by default. For a complete guide on how to read and use Sajili's odds, visit the Betting Odds page.

Beyond sports, Sajili also has card games like Pusoy, Bingo rooms, and a live casino. Each game section has its own set of rules and payout structures, and our FAQ covers the most common questions for each.

For Promotions, the key thing to understand is wagering requirements. Every bonus comes with a condition on how many times it must be wagered before it becomes withdrawable. Always read the full promo terms on the Promotions page before opting in.

Still Have Questions? We're Here

If your question isn't covered in the Sajili FAQ above, our support team is available 24/7 through live chat. You can also email us at support@sajili.app and expect a reply within 24 hours. We speak Filipino and English — whichever you're more comfortable with, we've got you covered, Kabayan.